Extremely poor service!
I do not yet have the "product" I ordered. I received what is apparently a kit of foam molds with which to make a mold of my feet to send back. BUT THE KIT CAME WITH NO INSTRUCTIONS AND I DO NOT KNOW HOW TO USE IT!
ORTHOS Footwear
This color is available in other sizes or widths. Please choose an available option.
Color: Active-Plus Orthotics






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The ORTHOS Custom Arch Supports come in a wide variety of types to provide a solid foundation for yout feet.? Review the option choices below and make your selection! If you are having a hard time trying to figure out which orhotic type to get, try the Sports Orthotics with Foam. It is a very accomodating orthotic. ORTHOS Orthotics are proudly made in the USA.
Delivery of orthotics usually takes 10-14 days after getting the foam impression kit back from you.
The orthotic shell is individually machined out our unique "Betterform Plastics" and carry a lifetime guarantee against breakage and memory loss. Each finished insole is hand sanded to fit into the desired shoe. Orthotic coverings carry a six month guarantee and can easily be reworked.
| TYPES | APPLICATION |
|---|---|
| Sports-Orthotics | Orthotic with extrinsic rear foot and intrinsic fore foot posts. Meets the needs of the active individual. Suitable for arch or heel pain, plantar fasciitis, pronation, and provides great support and stability. |
| Sports Orthotics with Foam* | Same as the Sports-Orthotics, but with a foam layer added between the orthotic and the top cover for added cushioning. *This is the most popular selection! |
| Sports-Impact | Same as the Sports-Orthotics, but with a reinforced arch for increased support and shock-absorption for those with a more active lifestyle. |
| Active Orthotics | Orthotic with intrinsic fore foot and rear foot posts. Meets the needs of the active person while adapting to a variety of shoe styles. Suitable for heel pain, arch fatigue, plantar fasciitis, neuromas and pronation. |
| Active Plus Orthotics | Same as Active with the addition of shock absorbing foam. |
| Dress Shoe Orthotics | Orthotic with intrinsic fore foot and rear foot posts. Suitable for dress shoes (flats or pumps). Helpful for people with bunions, heel spurs, plantar fasciitis, neuroma and pronation. |
| Golden Orthotics Heel-to-Toe | Accomodative flexible shell with EBA foam filler and foam top cover for comfort shock absorbing and control. Great for helping with bunions, arthritis, plantar lesions and heel spurs. This version includes 1/8 inch shopck absorping foam from the heel area to the toes for added cushioning/comfort. |
| TYPES | APPLICATION |
|---|---|
| Vinyl | Advanced non-woven synthetic fabric with non-wicking action for protection against moisture buildup. An excellent choice for ski boots and casual footwear. 1mm |
| Neoprene | Best for shock absorption and reducing friction while improving overall foot comfort. Popular for athletics, but great in all shoes. 2mm thick. |
| Leather | Offers a high level of air permeability and absorbability,keeping feet dry and hygienic. 1.5mm. |
| Suede | Beautiful finish for style and comfort, a leather cover with a light tan textured suede nap. Excellent for casual wear. 1mm |
The impression kit accommodates feet up to 13.5 inches long and 5.5 inches wide.
Additional adjustments can be made to your orthotics, for instance if you received a prescription from a podiatrist or some other foot care specialist we can take that information into consideration. Simply put that information on the order form we send out to you with the impression kit.
Metatarsal pads provide extra cushioning at the ball-of-the-foot, helps eliminate pain, improves spring action of foot, and also helps treat Morton's Neuroma. Ball-of-foot pain is most pronounced when walking or engaging in sports. Since the foot supports the body in all its activities, chronic ball-of-foot pain impacts the ability to perform ordinary tasks. If you experience pain when participating in activities where impact is applied to the foot, such as running, you may want to wear a metatarsal pad to help ease your pain. There is a spot on the order form that we send with the impression kit where you can specify if you want a metatarsal pad.
Visit this product page: Order Additional ORTHOS Custom Orthotics
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4.8 out of 5 · 20 reviews
Reviews generally praise the orthotics’ fit, comfort, and support, with several saying they fit as well as or better than previous custom pairs and help them stay comfortable on their feet. One reviewer liked the firm heel and arch with a more flexible forefoot. Fit feedback is not entirely consistent: some say sizing is true to size, while others found the inserts too long or wide and had to trim them. A half-length pair’s front edge was noticeable underfoot, and one reviewer said the 3/4-length inserts slipped around in shoes. Evidence about long-term durability is limited.
AI-generated from 20 published reviews. It may miss nuance; read individual reviews below.
I do not yet have the "product" I ordered. I received what is apparently a kit of foam molds with which to make a mold of my feet to send back. BUT THE KIT CAME WITH NO INSTRUCTIONS AND I DO NOT KNOW HOW TO USE IT!
Stephen Keen · 3/2/2025
I would like to reorder these orthotics to have a second pair
Lisa stump · 5/15/2023
Outstanding orthotics! Better than the $800 pair I got from my podiatrist. Fast, great fit...
jamie hahn · 12/10/2021
These inserts are wonderfully rigid in the heel and arch but flexible near the toe. They have made wearing any of my shoes a much better experience and have helped me tolerate my plantar fasciitis. Before these inserts, I had to buy special walking shoes that never lasted very long. Now I can use any of my shoes and not be completely crippled by the end of the day.
Jennifer Hobbs · 3/19/2021
These orthotics are very reasonably priced and they fit well. Even with my comment under "disadvantages," below, I will be ordering another pair. Overall, I am very pleased. The only "downside" to these orthotics is that the front edge can be felt on the bottom of my foot. It is not painful, but is noticeable. It took some getting used to. However, I did not order the full footbed, but only the half. Perhaps it makes a difference. My suggestion would be a bit thicker padding.
Montessa D. Holt · 2/21/2021
I HAVE NOT RECEIVED THEM. have u sent them. can not give u a rating. when should i expect them?
NILSA TORRES · 7/1/2020
I ordered full size they sent 3/4 size
thomas zirkle · 2/18/2020
The process from finding the product to fit my need, to it ordering online, receiving forms for feet and to the delivery of the product was very easy and timely. My only suggestion would be to give a estimate of the final product delivery date at the time of ordering.
richard hopkins · 7/10/2018
I ordered new Orthotics from the OrthoticShop. I work for Medtronic the World's leader in Cardiac Pacing technology. I own production test for Medtronic at a global level. I'm on my feet all day. I needed excellent quality Orthotics and I got them. I searched for a company i could buy new orthotics directly to save the Dr visit I know I didn't need. I accepted the risk of being disappointed with a purchase decision that was made without seeing any samples. I was extremely pleased when these new orthotics arrived. They fit perfectly, they are well made, and the customer service was outstanding. I wanted to take a few moments and provide some well deserved positive feedback. You won't be disappointed by the product quality and how well they are made. I am very impressed. I am an Engineer and Manager within Medtronic and measure product quality all day long. This company deserves my highest customer rating. Well done. I will be a return customer and I highly recommend them if you are as quality focused a customer as I am. Really folks, these are really well done. The whole process is simple and doesn't take too long. You won't be disappointed. Thank you so much for exceeding all my expectations. Chris Robinson Cost savings by buying direct. You don't like something, they'll make you happy. They are well made, no cheap components or fabrication processes. Excellent fit if you made good models. The instructions are very simple. Got a question, call them, friendly, informed, and you speak with a person. Only if you waited too long to use their products, your loss.
Chris Robinson · 4/18/2017
Better than doctors I was very skeptical ordering this online. I had always had my orthotics done by my doctor. I paid $400. Well this year, my medicare plan would not cover custom made orthotics because I was not diabetic, so this seemed like an attractive option. I was glad i gave it a try. The orthotics this company made fit me better and feel better than what my doctor did, and my foot pain hurts less. The only con is that I had to cut them down to size (they were too big and wide in the toe area and I could not fit them into my sneaker). I ended up cutting the right one too small (oops).. The company has offered to fix this for me, but they orthodics feel so good on my feet that I'm not willing to return them yet. if I could afford it, I would order a 2nd pair so for my other shoes. Would buy again. Size: Length runs large. Shoe Width: Width runs wide.
A reviewer · 2/28/2014
excellent product ! Size: Runs True to Size. Shoe Width: Runs True to Size. Would buy again.
A reviewer · 2/7/2014
orthotics with foam Size: Runs True to Size. Shoe Width: Runs True to Size. Would buy again.
A reviewer · 7/21/2013
So far I am very happy with this product especially the neoprene cover which I can wear with Sandals and it doesn't absorb moisture. I wish the same cover would come in black. Size: Runs True to Size. Shoe Width: Runs True to Size. Would buy again.
A reviewer · 6/16/2013
Great Product Fits well, and feels great! Shoe Width: Runs True to Size. Would buy again. Size: Length runs large.
A reviewer · 4/24/2013
Great Service - Good Orthotics ! I was impressed with the quality of the orthotic and the difference it made with my foot pronation. Fits well in all shoes thus far. The company does offer great follow-up service. I will be back! Size: Runs True to Size. Shoe Width: Runs True to Size. Would buy again.
A reviewer · 4/8/2013
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These reviews describe customers' shopping experience with Orthotic Shop, not this product.