Terms of service
Orthotic Shop SMS Terms of Service
Last Updated: June 2026
These SMS Terms of Service ("SMS Terms") govern your participation in the Orthotic Shop text messaging program. By opting in to receive SMS messages from Orthotic Shop, you agree to these SMS Terms.
Program Description
Orthotic Shop may send SMS messages related to:
- Rewards program notifications and point balance updates
- Reward redemption reminders
- Order confirmations and shipping updates
- Customer service communications
- Account-related notifications
- Abandoned cart reminders
- Back-in-stock alerts
- Promotional offers, discounts, and special events (if separately consented to)
Opt-In Consent
By providing your mobile phone number and affirmatively opting in through our website, checkout process, rewards program, account registration, or other approved signup methods, you consent to receive recurring automated and non-automated SMS messages from Orthotic Shop.
Consent to receive SMS messages is not a condition of any purchase.
Message Frequency
Message frequency varies depending on your account activity, rewards status, orders, subscriptions, and interactions with Orthotic Shop.
Message and Data Rates
Message and data rates may apply. Check with your wireless carrier for details regarding your text messaging and data plan.
How to Opt Out
You may opt out of receiving SMS messages at any time by replying STOP to any message received from Orthotic Shop.
After opting out, you may receive a final confirmation message verifying your unsubscribe request.
Help and Support
For assistance, reply HELP to any SMS message or contact Orthotic Shop customer service.
Customer Service:
Email: support@orthoticshop.com
Website: https://orthoticshop.com/contact-us/
Carrier Disclaimer
Wireless carriers are not liable for delayed or undelivered messages.
Privacy
Your privacy is important to us. Information collected through the SMS program is subject to our Privacy Policy.
Orthotic Shop does not sell, rent, or share mobile phone numbers with third parties or affiliates for their marketing or promotional purposes.
View our Privacy Policy at: https://orthoticshop.com/policies/privacy-policy
Supported Carriers
SMS services may not be available on all carriers or mobile devices. Carrier participation may vary.
Changes to SMS Terms
Orthotic Shop reserves the right to modify these SMS Terms at any time. Updated versions will be posted on this page with a revised effective date.
Contact Information
Orthotic Shop
Website: https://orthoticshop.com
Email: support@orthoticshop.com