Rewards Points Update

Rewards Points

Your rewards points are temporarily offline. 

We are currently updating our rewards points system as part of our store improvements. Your shopping experience is still available, but rewards points lookup and redemption are temporarily offline.

Rewards points are expected to be back by the end of May 2026. Thank you for your patience while we complete this update. If you have a question about a previous rewards balance or an order, our support team can still help.

Helpful places to shop while rewards are being updated

Use these quick shopping paths to find supportive footwear, comfort brands, width options, and in-stock favorites.

Popular comfort brands

Rewards points are paused, but you can still shop trusted comfort and orthotic-friendly brands.

Need help with rewards or an order?

If you need help with a previous rewards balance, an order question, sizing, width options, or finding a supportive style, please contact Orthotic Shop customer service. We appreciate your patience and look forward to bringing rewards points back by the end of May 2026.